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inquiry.

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■SEIBU PRINCE CLUB customer number(8 digits):

■Contact Email Address:

■Please enter the details of your inquiry.



-----Optional information-----
Please provide us with as much of the following information as you know.
■Target URL (or site name):

■Tool used: App or Browser

■Other (error message, etc.)
(※Screenshots of the error screen can also be attached.)

■SEIBU PRINCE CLUB customer number(8 digits):

■Contact Email Address:

■Please enter the details of your inquiry.


-----Optional information-----
If you do not know your customer number or registered email address, please fill in the information below so we can look it up for you.

■Date of Birth:
■Telephone Number:

*If you are unable to use your registered email address, please request a change to your SEIBU Smile ID via"Request to change SEIBU Smile ID email address"

■SEIBU PRINCE CLUB customer number(8 digits):

■Contact Email Address:

■Please enter the details of your inquiry.



-----Optional information-----
Please provide us with as much of the following information as you know.
■Target URL (or site name):

■Tool used: App or Browser

■Other (error message, etc.)
(※Screenshots of the error screen can also be attached.)

■SEIBU PRINCE CLUB customer number(8 digits):

■Contact Email Address:

■Please enter the details of your inquiry.


-----Required Information-----
If you wish to change your registered email address, we will need to verify the following information to confirm your identity.

■Date of Birth:
■Telephone Number:
■Email address to register:

■SEIBU PRINCE CLUB customer number(8 digits):

■Contact Email Address:

■Please enter the details of your inquiry.



[Please be sure to check the following]
●We cannot answer questions regarding reservations for Seibu Prince Global Rewards. Please contact via the following URL:
https://www.seibuprince.com/ja/support

●For inquiries regarding registration information other than your SEIBU Smile ID (email address), please contact via the following URL:
https://club.seibugroup.jp/inquiry/

●Regarding personal information
Please send your inquiry using this form.